At Moonboon, we always refer to the recommendations issued by the health authorities. They have not issued any specific recommendations for the use of a baby hammock. 

Your baby may, in principle, sleep in the hammock for as long as necessary. However, we recommend that you use the baby hammock as a supplement to a real bed, as your baby should also be able to sleep on a firm mattress. 

If you are unsure about your baby’s sleep pattern and needs, we recommend that you speak to your doctor or health visitor. 

You can easily use the baby hammock at night. However, it is important not to let him or her sleep in the baby hammock without supervision. 

We recommend that you use the baby hammock as a supplement, as you baby also must have the opportunity to sleep on a firm mattress. The baby hammock should never replace a real bed. 

We do not recommend using the baby hammock, as soon as your baby is able to turn over. Also be aware that your baby should be able to turn his/her head freely, and the head must not be pressed against the chest. 

At Moonboon, we always provide guidance according to the health authorities, but at the moment there are no specific recommendations about using a baby hammock. If you are unsure about your baby’s sleep pattern and needs, we recommend that you speak to your doctor or health visitor. 

When the hammock arrives from Moonboon, you will find the organic kapok mattress tucked into its internal pocket. Being a natural material, the kapok inside the mattress may “settle” and retain the bend it had during shipping.

This may cause the lopsidedness. Fortunately, there is an easy fix: Take the mattress out of the hammock and manually redistribute and even out the kapok filling. Work especially on the filling in the side that baby tended to roll toward. Then place the mattress back into the hammock's pocket.

It is important that you tie the hammock’s 4 ties securely to help it hang straight. This applies to the two ties at the sides to be fastened to the cross bar and the two ties at the top of the hammock.

The Moonboon hammock may be washed by hand at just over 40 degrees C / 100 degrees F. We do not recommend machine washing as the metal ring of the hammock may cause damage to your washing machine.

The internal kapok mattress does not tolerate being laundered, but it benefits from being aired outdoors once a month or so. Kapok is a hypoallergenic and breathable natural fiber that would be degraded if washed. We recommend that you clean minor stains by rubbing a small amount of soap and water on it.

The hammock motor from Moonboon is compatible with most hammocks on the market, but it is developed especially to be used with the Moonboon hammock and spring.

Our motor will be helpful to you even if you have a hammock of a different brand – for example, from Nature’s Sway or Nonomo. If used with the Nonomo spring and hammock, the Moonboon motor will work only with babies of 6 kg / 13 lbs or above, while the minimum weight of the baby is 4 kg / 8.8 lbs when the motor is used with a Moonboon hammock.

It is important that there be no more than 15 cm / 6 inches of chain between the motor and the ceiling if baby weighs less than 8 kg / 17.6 lbs.

For security reasons, the chain above the motor may not exceed 15 cm / 6 inches when baby weighs less than 8 kg / 17.6 lbs. If the chain above the motor is longer, the motor may begin to swing from side to side.

The motor may hang in a chain that is no longer than 15 cm / 6 inches when baby weighs less than 8 kg / 17.6 lbs. If your ceiling is high, we suggest you suspend the hammock in a tripod stand or from a door frame clamp. As an example, if your ceiling height is 3 m / 10 feet, hanging the hammock from a hook will end up suspending the hammock too high up.

This is not a risk to your child's safety, but it will be more difficult for you to get baby settled in the hammock.

Parents of twins will especially enjoy the benefits of a hammock with a motor. We are currently developing a spring and a hammock designed for twins that will work with our motor. Our motor is not tested for use with springs designed for twins and with other brands of hammocks.

Safety takes highest priority for us here at Moonboon, especially when it comes to the hammock motor. At this time, it has not been possible to manufacture a completely quiet motor without compromising our values related to safety.

We continually develop our products using the latest technology. Therefore, our latest model of motor features a sound dampening shell.

The cradle sold by Leander is an example of a rigid cradle. We have not had the opportunity to test whether the Moonboon hammock motor can be used with a rigid cradle, but several mothers have reported that they have had great success doing just that.

Please note that a rigid cradle usually weighs more than a typical hammock. Therefore, we cannot guarantee that the motor may be used until baby reaches 15 kg / 33 lbs.

Keep in mind that a spring is required if you are using our motor with a rigid cradle.

We designed the timer to run anywhere between 5 minutes and 3 hours. This provides time for the motor to run until baby settles down; it will then gradually slow down until it pauses.

Should you wish to use the motor for longer than 3 hours, we recommend that you ensure baby is comfortable and snug before you start it anew. It is not possible to set the motor to run for longer than 3 continuous hours.

Several experts have participated in the design of the Moonboon products – engineers as well as professionals from the health authorities. Our primary concern has always been safety, and the maximum speed of the motor was set according to the recommendations of the experts.

Moonboon always goes the extra mile to make sure to provide you with the best and safest products. This is why the Cradle has been developed in close cooperation with experts and adheres to the European safety standard EN 1130:2019. The Cradle can easily be used with the Tripod Stand 2.0 and the Motor. It is 100% GOTS-certified and made from the best materials with care for the environment and care for the safety of the children.

At Moonboon we always do more than most to ensure the best and safest products. This is why the Twin Baby Hammock has been developed in close cooperation with experts and has been tested to adhere to the European safety standard EN 1130:2019. You can safely use The Twin Baby Hammock with Moonboon’s Tripod Stand 2.0 and Motor. It is GOTS-certified and made from the best materials with care for the environment and safety for the children.

The Twin Baby Hammock has been developed for twins of a combined weight of 4-20kg. The standard accompanying Spring can be used with and without the Motor when the twins have a combined weight of 4-12kg. Moonboon’s Spring+ can be purchased separately when the twins weigh 12-20kg. The children can rest in the Twin Baby Hammock simultaneously or separately according to their sleep habits. The Twin Baby Hammock has been designed to counterbalance to just one child.

The Moonboon tripod stand is designed to be tall enough to hold a hammock and a hammock motor. The tripod stand is 197 cm / 6.4 feet tall.

The diameter of the tripod stand is 140 cm / 4.6 feet.

The hammock is designed to fit snugly around baby and provide
comfort, but as baby grows, space gets sparse. We recommend that
you purchase a hammock stiffener to give baby a firm support.

The door frame clamp may be mounted on a door frame no wider than 25 cm /9.8 inches.

All springs wear over time, and we encourage you to purchase a new spring if you acquired a used hammock.

Our hammock motor is designed to work with the Moonboon spring, and we recommend that you purchase a Moonboon spring for use with your hammock motor. This will ensure the best experience for baby when it’s time to visit dreamland.

From the day you receive your order, you have 14 days to return it.

Your order is accompanied by a return form describing the options for shipping. If you cannot find this form, please feel free to write the Moonboon customer service team. The team will guide you as to shipping the order back to us.

Please keep in mind that any return costs are not covered by us, hence you will not receive a return label in your original order.

When your order is in stock, we will ship within 1-3 business days unless other information is given on the product page. If an item is out of stock and in back order, we specify on the product page and in your order confirmation when you may expect it to be shipped.

If you place your order on weekdays before 11 am CET, we will ship it the same day.

Please note that in periods of high order volume, delays may occur.